It's the taste that counts
When choosing among similar products, consumers seem to rely more on their personal taste than on brands or quality-seals.
In a pilot consumer poll, researchers from the ASAP (Association for Sensory Analysis and Product Development) in Munich, Germany, asked 153 shoppers: "Nowadays you are offered more and more new food products. When you have a choice of similar products, how can you know you have found the one that tastes best?" There were three food groups in question, fruit yoghurt, sausages, and pre-preparedfoods. Participants could choose among several responses:
- by trying out the various products until I find the one I like best
- by carefully studying the list of ingredients
- by choosing a brand that I already know
- by selecting a product with a quality-seal
- by asking friends who have knowledge about the product
- by buying an organic product
- by asking one of the store clerks
- by taking the most expensive product
Most consumers (83%) agreed with "by trying out until I find it", 65% said they would study the list of ingredients. Only 45% declared they would rely on a known brand. Less than 30% indicated they would trust quality seals, organic products or advice from friends.
ASAP GmbH, (now SAM international)
Association for Sensory Analysis and Product Development,
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